We aim to despatch your item within 24 hours by the the courier chosen at the checkout. After you have received your confirmation email your item should be delivered within 2-3 working days. Please give 5 working days before sending an inquiry if your parcel hasn't been delivered within this time.
Orders will not be shipped out on holidays, they will be shipped the following business day.
**Please allow an extra 24-48 dispatch time during seasonal sales and busy periods
Your shipment may take a little longer when going through customs, depending on your country’s policies. We do not control customs fees or policies and our shipping does not cover these fees.
Delivery when using this service can take up to 10 working days. If your order has not arrived within the time frame, please email email@example.com and we will help to resolve this immediately.
Please note: SansPareilClothing do not accept responsibility for orders lost in the post when the 'standard' shipping option is chosen at checkout.
In the circumstance that taxes, tariffs or a handling cost are required, it will be your responsibility to make payment prior to receiving the goods. Please note, if payment is not made for whatever reason, your order will be returned to Sans Pareil Clothing and a shipping handling fee will be deducted from your refund.